Arena is built for truly collaborative action, and that includes operating as an interconnected effort (across investment, asset surveillance/workout, operations, finance, compliance, etc.). We like to say, “Arena is designed to operate as an orchestra, not a series of instruments.” As an example, this allows each investment to have the requisite oversight and triangulation as it progresses through the process. For instance, our asset surveillance group is involved in the underwriting and onboarding processes to ensure they understand the investment and to ensure the right structure is in place prior to their taking primary oversight responsibility. Meanwhile, the front office stays involved post-funding. As another example, our independent valuation committee operates only with the coordination of asset management, finance, operations, and compliance (and also with the non-decision-making input from the relevant investment professionals).
This approach allows Arena to bring together capabilities that are typically disparate within investment firms—for example, the ability to extend financing to a borrower that has real estate holdings combined with a corporate royalty stream—and many of the unique investments we are able to source and underwrite come as a result of having an organizational design that is not siloed. We see this as a core advantage and a value-add for our borrowers.
From an operational standpoint, Arena’s end-to-end processes have been systematized and codified into an enterprise-wide workflow system such that roles, tasks, and processes are all defined and managed—facilitating our operating in this interconnected fashion while also being able to do so on a global basis.